Training
You may feel that your current training programmes need revision
or realize that to accommodate a new CIS your workforce will
need to be retrained. Split Rock can help you to develop and
deliver timely and effective CIS and billing systems training.
Our team has designed, developed and delivered training
programs for Billing System and CIS implementations, customer
service departments and operations areas. Our Training Services
include:
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Developing a training plan
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Designing a training needs assessment
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Managing the administration of a training needs assessment
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Designing and developing training materials
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Preparing and maintaining the training environment
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Managing the implementation of the training plan
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Providing trainers for specific training topics
