Services

Our seasoned resources have years of utility Billing System and CIS experience to bring to your project.

PASS® Precision Approach Selection Services

Split Rock assists utilities with their decision making utilizing our PASS® Product and Service Selection Methodology.

Historically these decisions are either product based or program based decisions. Product based decisions generally start with multiple vendors/products with the goal of determining the vendor/product that best fits the utility’s needs or requirements. Program based decisions are those decisions which are based on selecting a number of projects within a given budget. The result is a selection that provides the greatest benefit for the least cost.

Split Rock uses a hierarchical approach using weights and derived ratios to assist utilities in making these decisions. This methodology maximizes the extent to which the experience and knowledge of the utility’s own employees influences the outcome instead of decisions based on least-cost or feel-good criteria. Additionally, this approach makes “trade-off” decisions easier and more transparent. For example, least-cost typically ignores benefits that may be accrued for incremental cost and feel-good decisions lack the rigor and objective results that provide comfort that the best solution was actually selected.

Split Rock has academically studied and incorporated this hierarchical approach which we call our PASS® methodology and have successfully deployed it at utilities in the US and the Caribbean.