Services
Our seasoned resources have years of utility Billing System and CIS experience to bring to your project.
Training Services
You may feel that your current training programmes need revision or realise that to accommodate a new CIS your workforce will need to be retrained. Split Rock can help you to develop and deliver timely and effective CIS and billing systems training. Our team has designed, developed and delivered training programmes for Billing System and CIS implementations, customer service departments and operations areas. Our Training Services include:
- Developing a training plan
- Designing a training needs assessment
- Managing the administration of a training needs assessment
- Designing and develop training materials
- Preparing and maintaining the training environment
- Managing the implementation of the training plan
- Providing trainers for specific training topics